Your new home comes with:

  • 1 Year builder warranty
  • 2nd Year limited warranty
    • Plumbing
    • Electrical
    • heating & Cooling
  • 10 Year warranty covering
    • Structural defects including:
    • Footings Beams
    • Bearing walls Girders
    • Trusses
    • Structural fasteners

A copy of the full warranty and customer service information are provided to homeowners at the Pre-Settlement Walk Through. Please review the information and contact us if there any questions.

  • 90 Day service: After you have lived in your new home for 90 days you may if needed submit a “90 day” request to our customer service department of any items you have discovered that are covered under the warranty for repair. Our customer service representative will contact you to set up a time to come and address the items.
  • One Year service: 1 month prior to your one year anniversary of home ownership you may request a customer service representative to visit to answer any questions or address any items you feel fall under the warranty.
  • Emergency Service: Homeowners are provided with emergency contact numbers in the event a maintenance problem occurs requiring immediate attention. Non emergency items are listed on the 3 or 11 month “Punch List”