Your new home comes with:
- 1 Year builder warranty
- 2nd Year limited warranty
- heating & Cooling
- 10 Year warranty covering
- Structural defects including:
- Footings Beams
- Bearing walls Girders
- Structural fasteners
A copy of the full warranty and customer service information are provided to homeowners at the Pre-Settlement Walk Through. Please review the information and contact us if there any questions.
- 90 Day service: After you have lived in your new home for 90 days you may if needed submit a “90 day” request to our customer service department of any items you have discovered that are covered under the warranty for repair. Our customer service representative will contact you to set up a time to come and address the items.
- One Year service: 1 month prior to your one year anniversary of home ownership you may request a customer service representative to visit to answer any questions or address any items you feel fall under the warranty.
- Emergency Service: Homeowners are provided with emergency contact numbers in the event a maintenance problem occurs requiring immediate attention. Non emergency items are listed on the 3 or 11 month “Punch List”